In-Service Support

Ensuring optimal availability throughout its lifecycle,
delivering maximum efficiency and long-term operational readiness to users.

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Key Features

Hardware / Software Maintenance & Repair

Preventive hardware maintenance, corrective hardware repairs, Software maintenance (updates & upgrades), on-site services, in the theatre of operations or at your sites (worldwide)

Spare Parts Management

Analysis of spare parts requirements, tailored control & processing of purchases, Import/Export Compliance (dual use, ITAR), Packaging, Handling, Storage & Transportation (PHST)

Obsolescence Management

Integrated obsolescence management across design, development, production and in-service support

Post-Design Services

Fixed or customised services to maintain system performance systems running throughout the life-cycle, single point of contact for all service needs including third-party providers

What is In-Service Support?

With extensive experience in national and international large-scale customer projects, we ensure your systems operate at peak performance and optimal availability throughout their entire life-cycle.

Our expert service teams provide regular maintenance and repairs for a wide range of systems and products including Mobile Military Hospitals, Mobile Command Post Solutions, Protected Transport Containers, Power Generators & Air Conditioning Systems, Aircraft Ground Equipment.

These services are fully customisable to meet your specific requirements, covering contractually agreed service intervals as well as hardware and software system needs. In-Service Support is your all-in-one solution for maintaining and optimising your systems.

Your Advantages with In-Service Support

Operational Readiness

Efficient order processing through framework agreements

Reduced Costs

Tailored service concepts to minimise total lifecycle costs

Planning Certainty

Preventive maintenance for optimal system performance

Service Quality

Proven processes to meet your quality standards (CAGE code D2714)

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References

  • Military Mobile Hospitals (Container-based)
  • Deployable Workstations (BKT, GefStdTrp, GIADS, EUA, Link16)
  • Protected Transportation (Container, TransProtec®)
  • Mobile Energy & Air-Conditioning (DEUKA, MEV, EVC)
  • Oxygen generator
  • Aircraft Ground Equipment (AGE) (Air Force, Army, Navy)
  • Sub-Projects of International Programs (EF2000, Mantis, AGS, AWACS, MARS)

Need incident management? 

Phone: +49 7545-8-5585 (Our hotline is available at business hours)
Email: Service-Friedrichshafen@de.airbus.com 

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Documents

In Service Support Flyer

In Service Support Flyer

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